This Privacy Policy explains how Sapporo Local Guide (“we,” “us,” or “our”) collects, uses, and protects information when you visit [https://sapporo-local-guide] (the “Site”).
We operate this Site from Japan and provide travel information about Sapporo and Hokkaido for international visitors.
1. Information We Collect
We may collect the following types of information.
Information you provide directly
When you contact us through the contact form or by email, we may collect:
- Your name or display name
- Your email address
- The content of your message
- Any other information you choose to provide
Information collected automatically
When you visit the Site, certain information may be collected automatically through cookies, server logs, analytics tools, or similar technologies. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring pages
- Pages viewed
- Date and time of access
- Approximate location, such as country or region
- Cookie identifiers or similar online identifiers
2. How We Use Information
We use the information we collect for the following purposes:
- To operate and maintain the Site
- To respond to inquiries sent through the contact form or email
- To improve the content, usability, and performance of the Site
- To analyze how visitors use the Site
- To prevent spam, abuse, unauthorized access, and security incidents
- To comply with legal obligations
We do not use the information submitted through the contact form for email marketing or newsletters.
3. Contact Form
When you contact us through the contact form, we use the information you provide only to respond to your inquiry and manage related communication.
Please do not submit sensitive personal information unless it is necessary for your inquiry.
4. Google Analytics
We may use Google Analytics to understand how visitors use the Site and to improve our content.
Google Analytics may collect information such as pages visited, time spent on pages, browser information, device information, approximate location, and interactions with the Site. Google may use cookies or similar technologies to collect and process this information.
For more information about how Google uses data from sites and apps that use Google services, please refer to Google’s privacy and terms resources.
You can control cookies through your browser settings. You may also be able to use tools or settings provided by Google to manage certain analytics-related data collection.
5. Cookies
The Site may use cookies and similar technologies.
Cookies are small files stored on your device that help the Site function, improve user experience, analyze traffic, and maintain security.
We may use:
- Essential cookies necessary for the operation of the Site
- Analytics cookies used to understand how visitors use the Site
You can disable or delete cookies through your browser settings. However, some parts of the Site may not function properly if cookies are disabled.
If you are located in a region where consent is required for non-essential cookies, we will request your consent before using such cookies where required by applicable law.
6. Sharing of Information
We do not sell your personal information.
We may share information only in the following cases:
- With service providers who help us operate the Site, such as hosting providers, analytics providers, security tools, or contact form tools
- When required by law, regulation, legal process, or governmental request
- When necessary to protect our rights, safety, property, users, or the public
7. International Data Transfers
Because we operate from Japan and may use third-party services that operate globally, your information may be transferred to, stored in, or processed in countries other than your country of residence.
These countries may have data protection laws that differ from those in your country. Where required, we will take appropriate steps to protect personal information in accordance with applicable law.
8. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
For example:
- Contact form messages may be retained for as long as necessary to respond to inquiries and maintain records.
- Analytics data may be retained according to the settings of Google Analytics.
- Server logs and security records may be retained for a reasonable period to protect the Site from abuse or unauthorized access.
9. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To make a request, please contact us using the contact information below.
10. Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
11. Links to Other Websites
The Site may contain links to external websites, such as restaurants, maps, transportation services, tourist attractions, or other third-party resources.
We are not responsible for the content, privacy policies, or practices of third-party websites. Please review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
13. Contact Us
If you have any questions about this Privacy Policy or our handling of personal information, please contact us at:
Sapporo Local Guide
Operator: Local Ren
Country: Japan
Contact form: [https://sapporo-local-guide.online/contact-form/]